Top 12 Prominent Motorola Moto E13 Fingerprint Not Working Solutions

Top 12 Prominent Motorola Moto E13 Fingerprint Not Working Solutions

Peter Lv13

Top 12 Prominent Motorola Moto E13 Fingerprint Not Working Solutions

Part 1. Optimal Solution: Unlock With Wondershare Dr.Fone Directly

Facing a malfunctioning fingerprint on your Motorola Moto E13 can be frustrating. In this scenario, the most effective resolution is the removal of the registered fingerprint. Yet, traditional methods of removing the fingerprint can be difficult and pose security risks. In this case, going for tools like Wondershare Dr.Fone is the best choice. This tool ensures your Pixel device is at no risk.

Dr.Fone offers a swift solution to remove the Android lock screen in five minutes. It effectively removes 4 types of screen locks. These include patterns, PINs, passwords, and fingerprints. Dr.Fone can bypass the Android FRP lock without needing a PIN or Google account. It ensures accessibility to the Android device without such credentials.

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Dr.Fone - Screen Unlock (Android)

The Best UnlockJunky Alternative to Bypass FRP and Solve Your Screen Locks

  • Remove all Android screen locks (PIN/pattern/fingerprints/face ID) in minutes.
  • Bypass the FRP lock of Samsung without a PIN or Google account.
  • Everyone can handle the lock screen without any tech knowledge.
  • Provide specific removal solutions to promise good success rate.

4,008,672 people have downloaded it

Prominent Features of Wondershare Dr.Fone

  1. FRP bypass is enabled for brands like Samsung, Xiaomi, Redmi, Oppo, Realme , and Vivo.
  2. With Dr.Fone, bypassing screen locks can be achieved without data loss.
  3. Fone supports 2000+ Android phones and tablets from over 18 brands for screen unlocking.

Step-by-Step Guide To Remove Fingerprint Type Lock on Google Pixel Using Dr.Fone

With Dr.Fone, you can resolve the Motorola Moto E13 fingerprint sensor not working issue within minutes. Below is a detailed walkthrough for removing a fingerprint lock on a Google Pixel:

  • Step 1: Connecting and Accessing Screen Unlock Feature on Dr.Fone

Open Wondershare Dr.Fone and connect your Android device via a USB cable. Once the connection is established, navigate to the “Toolbox” tab and choose “Screen Unlock.” Upon reaching the new screen, choose the “Android” option. Then, select “Unlock Android Screen” from the options on the following screen.

opt for dr fone screen unlock

  • Step 2: Selecting Google As the Motorola Moto E13 device Brand and Activating Recovery Mode

Afterward, you’ll be guided to a subsequent screen prompting you to choose the Motorola Moto E13 device brand, Google. Once you select the brand, you’ll be directed to enter a specific mode corresponding to it. For Google Pixel Devices, the specific mode to enter is Recovery Mode. Simply follow the on-screen instructions to activate Recovery Mode on your device.

put your device in recovery mode

  • Step 3: Initiate the Fingerprint Removal Process

After entering Recovery Mode, the screen unlocking procedure will initiate automatically. Please wait for the fingerprint removal process to finish. In case of failure, select “Try Again” to attempt unlocking again. Upon successfully unlocking your Android device’s screen, tap “Done.”

screen unlocked successfully

Part 2. 11 Conventional Solutions To Resolve Pixel Fingerprint Not Working

The solution above using Wondershare Dr.Fone is an effective and comprehensive method. It can tackle fingerprint recognition issues, but sometimes, users may look for simpler alternatives. We will explore conventional solutions that can address Pixel fingerprint problems. Each solution will also explain the underlying reasons for the Pixel 6 fingerprint sensor issue.

1. Fingerprint Sensor Not Touched Firmly

Problem

If the fingerprint sensor fails to recognize your fingerprint, it might be due to inadequate pressure. This could also be due to improper finger placement on the sensor.

Solution: Firm Placement

Ensure you firmly place your finger on the sensor, covering it entirely. Avoid too much pressure, but make sure the sensor fully contacts your fingerprint.

gently press fingerprint sensor

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2. Device Showing Glitches

Problem

Glitches or software bugs in your Pixel device may cause disruptions. This can include issues with the fingerprint sensor’s functionality. These problems can range from minor issues to severe software glitches.

Solution: Restart Your Pixel Device

One of the easiest and simplest solutions is to restart your Pixel phone. You can do that by pressing the “Power” and the “Volume Up” keys. It will lead to a pop-up power menu where you must choose “Restart” to reboot your device.

restart google pixel device

3. Outdated Firmware

Problem

An outdated operating system or firmware can lead to compatibility issues. This can lead to malfunctioning features like the Pixel 6A fingerprint sensor not working.

Solution: Check for Updates

The best way to resolve this issue is to update your Pixel device. Having an outdated version of Android OS can lead to an accumulation of bugs and glitches. Moreover, it can seriously affect the Motorola Moto E13 device’s performance, causing many issues. Here is how to check and update your Pixel phone:

Instructions. On your Pixel device, access the “Settings” app. Within Settings, scroll down to tap the “System” option. On the following screen, hit the “System update” option to check if any latest update is available. Here, if you see any updates, download and install them promptly. Before initiating the update, ensure your device is connected to a stable Wi-Fi network with sufficient battery charge.

update device to latest version

4. Dirty Phone or Sensor

Problem

Accumulated dirt, dust, or residue on the phone or fingerprint sensor can cause obstruction. This can lead to the failure to properly recognize your fingerprint.

Solution

1. Cleaning the Phone

Employ a gentle, dry microfiber cloth for wiping down the complete surface of your Pixel device. Take particular care to thoroughly clean the region surrounding the fingerprint sensor. Refrain from utilizing rough substances or strong chemicals as they could potentially cause harm to the Motorola Moto E13 device.

2. Fingerprint Sensor Cleaning

Gently wipe the fingerprint sensor area using a clean, dry cloth to ensure thorough cleaning. For better results, consider using a dampened cotton swab with water or isopropyl alcohol. Before using it again, ensure the sensor is entirely dry.

3. Compressed Air or Soft Brush

Use compressed air or a soft brush if there’s visible debris or particles around the sensor. Be cautious not to apply excessive pressure that might damage the sensor.

dirty sensor or phone issue

5. Screen Protector: Dirty or Damaged

Problem

A smudged or impaired screen protector might disrupt the working of the fingerprint sensor. This can potentially cause it to fail to recognize your fingerprint.

Solution

1. Clean the Screen Protector

Start by effectively cleaning the screen protector on your Pixel device. For a thorough cleaning, consider utilizing a screen cleaning solution. Ensure that the screen protector is free from any dirt or debris.

2. Replace Damaged Protectors

Is the screen protector visibly damaged, scratched, or peeling off? If yes, consider replacing it with a new one. Damaged protectors can hinder fingerprint recognition and compromise device protection.

3. Check Compatibility

Ensure the screen protector is designed to be compatible with fingerprint sensors. Some protectors may obstruct or interfere with the sensor’s functionality.

4. Remove Air Bubbles

There can be air bubbles trapped under the screen protector. If there are, gently press them out towards the edges using a card designed for this purpose.

protector screen dirty or damaged

6. Clean Your Finger

Problem

The problem may lie with your fingers rather than the Motorola Moto E13 device. Unclean or moist fingers can hinder accurate fingerprint recognition on the sensor, causing the Motorola Moto E13 fingerprint sensor to not work.

Solution

1. Cleanse and Dry Your Hands

Remove any dirt, oil, or moisture that might cause issues with the fingerprint sensor. It’s crucial to wash and thoroughly dry your hands. Additionally, verify that your fingers are entirely dry before engaging the sensor. The reason is any moisture or dampness may cause inaccuracies in fingerprint identification.

2. Avoid Oily or Greasy Substances

Refrain from touching oily or greasy surfaces before using the fingerprint sensor. These substances can transfer onto your fingers, affecting sensor accuracy. If your fingers are dirty or damp, pause to clean them using a dry, clean cloth.

cleaning finger to use fingerprint

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7. Covering Screen if Fingerprint on Screen

Problem

Fingerprint marks or smudges on the screen might disrupt sensor functionality. This leads to inaccurate recognition when you try to unlock your device.

Solution

1. Avoid Covering the Sensor Area

Be cautious while cleaning the screen to avoid covering or smudging the area around the fingerprint sensor. Precise cleaning around this area prevents interference with sensor functionality.

2. Use Proper Holding Technique

While holding the Motorola Moto E13 device, avoid placing your fingers or palms over the fingerprint sensor. Opt for holding the Motorola Moto E13 device to minimize accidental contact with the sensor area.

hold phone properly

8. Fingerprint Sensor Not Visible

Problem

Misconfigured settings on your Pixel device can lead to situations where the fingerprint sensor is not visible. It can lead to scenarios where the Motorola Moto E13 device fails to recognize your screen unlocking attempt.

Solution: Adjust the Setting To Consistently Display the Sensor

You must adjust the display settings to ensure the fingerprint sensor is always visible. To do that, you can begin by opening the Settings app. Navigate to the “Display” tab and select “Lock Screen.” On the following window, toggle on “Always show time and info.”

put sensor to always display

9. Low Touch Sensitivity

Problem

The fingerprint sensor may have low touch sensitivity . It can lead to difficulties in accurately recognizing fingerprints, leading to Motorola Moto E13 fingerprint not working.

Solution

1. Adjust Sensitivity Settings

Accessories like a screen protector might impact the performance of your Pixel device’s touch sensitivity. When using a screen protector, your Pixel enhances touch sensitivity. To do that, navigate to the Settings app and open it. Move to the “Display” window and scroll down to the last option. Toggle on the “Screen protector mode” to increase the screen sensitivity.

turn on screen protector mode

2. Finger Re-Enrollment

Delete existing fingerprints and re-register them. This re-enrollment can sometimes improve sensitivity and help remove the issues. Here is how you can delete and re-enroll your fingerprint:

  • Step 1. In the Settings app of your Pixel, tap “Security & Privacy.” Then, press “Device Unlock” and choose “Fingerprint Unlock.” The device will now ask you to provide your device PIN or password.

navigate to security settings

  • Step 2. Tap “Fingerprint Unlock” on the following screen and delete the previously enrolled fingerprints. Then, press “Add fingerprint” and follow the on-screen prompts to complete the process.

add new fingerprint

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10. Other Hardware Issues

Problem

Persistent fingerprint sensor problems might indicate underlying hardware issues . This could go beyond common troubleshooting and might require professional help.

Solution

1. Inspect for Physical Damage

Thoroughly examine your Pixel device for any physical damage. These include cracks, dents, or scratches around the fingerprint sensor area. Physical damage could affect the sensor’s functionality.

2. Safe Mode Check

Boot the Motorola Moto E13 device in safe mode to determine if third-party apps are causing conflicts. To do that, press the “Power” key with any volume key to access the power menu. Afterward, long-press the “Power Off” option until the “Reboot to Safe Mode” option appears on your device’s screen. Press “OK” to reboot into Safe Mode and test the fingerprint sensor’s functionality.

reboot google pixel to safe mode

3. Professional Assessment

If you suspect hardware issues, seek professional help from authorized service centers. A clear sign of hardware issues can be visible damage or the sensor failing to function even in safe mode.

11. Factory Reset as Last Resort

Problem

Did all other troubleshooting methods fail to resolve persistent fingerprint sensor issues? Then, a factory reset might be required to revert the Motorola Moto E13 device to its original settings.

Solution

1. Backup Data

Before initiating a factory reset, ensure that all crucial data is safeguarded. This encompasses contacts, photos, documents, and any other significant files. Use Google’s backup services or third-party apps to securely back up your data .

2. Initiating Factory Reset

Proceed with the following steps to execute a factory reset on your Pixel device:

  • Step 1. On your Pixel smartphone, navigate to Settings and access the “System” tab. Here, scroll down to the bottom and tap “Reset Options.”

head to system settings

  • Step 2. In “Reset Options,” choose “Erase All Data (Factory Reset)” to continue. Afterward, select “Erase All Data” on the next screen and follow the instructions to complete the process.

factory reset your device

In summary, this article detailed various methods to fix the Motorola Moto E13 fingerprint not working. Diverse approaches were explored, from simple steps like sensor cleaning to advanced solutions like factory resets. However, Dr.Fone stands out among these solutions as a top-tier option. It offers a secure and efficient resolution to the persistent problem of fingerprint failure on the Motorola Moto E13 .

Everything You Need to Know about Lock Screen Settings on your Motorola Moto E13

Everybody of you is well familiar with Android lock screen and it can be undoubtedly said that lock screen does a great job for an Android user. It really works as the main gate of your Android device. It also works as a safeguard of your device from unauthorized access if you enable some sort of protection. By the way, activating the lock screen is optional as you can customize or deactivate it from android lock screen settings.

Here’s a charm that’s you can unlock your lock screen by many ways and you’ve to set the ways from android lock screen settings. Now you’ll come to know how to set different types of screen lock, customize Android lock screen, and even unlock your android phone without resetting it as all the ways of unlocking is related to the Motorola Moto E13 device when it’s switched on.

Different Ways of Unlocking Your Motorola Moto E13

First look at the procedures on how you can enable the lock screen functionality from android lock screen settings. To reach the lock screen settings android, you’ve to follow the path:

Options – Security – Screen Lock – Choose Screen Lock.

android lock screen settings

Now see how to unlock your lock screen in different ways.

1.Slide

This is the most common method of unlocking an android lock screen. On all most all the android device, you’ll notice a lock mostly on the right side (sometimes on top) of a round charm. You just have to direct towards the lock and then the lock screen will be unlocked in no time. This method doesn’t provide any security (it just protects your device from sudden access by tapping on screen or any of the button) to your device as no password or PIN is required to set the “Slide” unlock.

android lock screen settings

Keep your any finger on the middle of the round charm and by keeping your finger pressed, reach on the lock icon. The lock screen will be unlocked just after reaching your finger to the lock icon.

2.Face Unlock

This method of unlocking your lock screen needs your Android device to snap a photo of your with its camera. After you set the snapped photo as the unlocking recognition, you could unlock your device through showing your face on the screen.

Capture a picture of your face with your Android device’s camera and then set it for logging in into your device. From the lock screen, by just by holding your face, you can log in. It’s very interesting, but you should never rely on this method for strong security as this method of unlocking is prone to break easily as an intruder can unlock your device by putting a photo of you in front of your device. Moreover, this method sometimes doesn’t work properly. So it’s better to go for some other highly secured options for locking your screen.

android lock screen settings

3.Pattern

This is a way of setting pattern for lock screen from a grid of nine dots. You can select the pattern like some letter like Z, L or C etc, but nothing guarantees high security as the set pattern can be easily guessed or be seen while you are unlocking your device. Another problem is that by unlocking with the same pattern, your finger leaves some marks for the pattern’s path. By following the path, a stranger can unlock your device. So for little security, you can use pattern unlock method on your Android device.

android lock screen settings

Go to the lock screen setting for Pattern and then set the pattern by sliding your finger from one dot to another, then another and like that way. Remember which pattern you’ve set in order to unlock your device in the next time.

4.PIN

You might be troubled by thinking about the difference between PIN and Password. A little distinction is there for a PIN and that is it consists of numbers only whereas for password, you can associate some alphabetical letters or signs along with numbers.

android lock screen settings

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Go to the lock screen setting for PIN and then set a PIN that consists of minimum 4 digits. It’s your choice to use 4 or more digit PIN. After setting the PIN, you can access your Android device by putting the PIN in a box from the lock screen. PIN protected lock screen is highly protected if the PIN is set strongly.

5.Password

In addition to PIN protection, you can consider it as password by adding some letters, special characters with the previously selected PIN codes. It’s also very much highly protected method of locking screen though you might be bored with tapping for the password again and again. But never ignore the value of your device’s files, so a password can be a well-sought lock screen protection for many users.

android lock screen settings

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6.Fingerprint

In some of the modern Android device, you’ll find the feature of fingerprint unlocking. You can find the option through the screen or any dedicated button. By setting your fingerprint, you can unlock your device by tapping your finger on the Motorola Moto E13 device’s screen or the dedicated button.

android lock screen settings

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7.Voice

This is also a fun way of unlocking Android lock screen as you can unlock by saying the same voice that you’ve saved as the unlocking recognition.

android lock screen settings

Go to the setting from “Voice Unlock” button and record your voice such as “Open My Motorola Moto E13” or as per your choice with clear sound. Repeat the voice a few more times as to match well. Then set and unlock your device from the lock screen by using the same voice command.

Customize Android Lock Screen

Lock Screen Widgets

Widgets can be used from Android lock screen without unlocking the Motorola Moto E13 device first. Also, because of this, any one who can access your phone can see your information from widgets. But since Lollipop update, widgets has been changed to Notifications on Android. Here, let’s see how to set customize widgets on Android running OS before lollipop. You can also find some useful alternatives to lock screen widgets here.

For devices running Android 4.2 or 4.3, lock screen widgets are enabled by default. So you can use them directly. For users of KitKat, you can go to Settings, select Security, and find Enable Widgets option. To add a new widget to the lock screen, swipe the screen from left to right until there is a plus on the screen. Tap the plus and select the widget you would like to add. You can also drag the widgets to repalce it.

Smart Lock on Android

Smart Lock is a new feature introduced in Lollipop. It helps you keep your device unlocked when it’ safe with you, by recognizing locations, bluetooth system, or smartwatch etc. To know more about Smart lock settings , just follow the information here.

Customize Lock Screen Wallpaper

Except all the different types lock method to protect your phone, there are also many wallpapers to make your lock screen lool beautiful or cool. Click here to check out how to change lock screen wallpapers and download more beatiful wallpapers from different sites.

Bypass your Samsung Phone’s Lock Screen using Dr.Fone - Screen Unlock (Android)

This is an easy way to unlock your Samsung device if you forgot your Samsung’s lock screen pattern, PIN or password.It’s named Dr.Fone - Screen Unlock (Android) ,which is the best tool to solve your problems with simple steps.

Note: If your are using Samsung or Lg, then this tool can perfectly remove the locked screen while keeping all the data. As for thoes users who are using Andriod phone, this tool still can help you unlock the screen while you will lose all your data after unlocking.

Dr.Fone - Android Lock Screen Removal

Remove 4 Types of Android Screen Lock without Data Loss

  • It can remove 4 screen lock types - pattern, PIN, password & fingerprints.
  • Only remove the lock screen, no data loss at all.
  • No tech knowledge asked, everybody can handle it.
  • Work for Samsung Galaxy S/Note/Tab series, and LG G2/G3/G4, etc .

3,587,277 people have downloaded it

Follow the steps on how to bypass your Samsung Phone’s lock screen by Dr.Fone - Screen Unlock (Android)

Step 1. Run Dr.Fone and choose “Screen Unlock”.

bypass Samsung Phone's lock screen

Step 2. Connect your Samsung with USB on computer,then you will see the windows as follow,and select phone model in the list.

bypass Samsung Phone's lock screen

Step 3. Enter the download mode on your Samsung device. Follow the guide of the windows.

  • 1.Power off the phone.
  • 2.Press and hold volume down + home button + power button at the same time.
  • 3.Press the volume up to enter download mode.

bypass Samsung Phone's lock screen

Step 4. Download the recovery package after your device model matched successfully.

bypass Samsung Phone's lock screen

Step 5. When the recovery package is downloaded completed,you can start the process of unlock,the whole process won’t lose any data on your device.You can access your device without entering any password or PIN after the process is finished.

bypass Samsung Phone's lock screen

Video on How To Remove Android Lock Screen

How to Lock Apps on Motorola Moto E13 to Protect Your Individual Information

If you are not a fan of having to go through the process of getting through a pattern or password every time you want to use your phone, the good news is that you don’t have to. There are really just a few Apps on your Android device that have sensitive information you don’t want others getting access to. It would really be great if you could lock those apps individually as opposed to locking the Motorola Moto E13 device as a whole.

Well, in light of helping you out, this article will address just how you can lock Apps on your device and not have to type in a code every time you want to use the Motorola Moto E13 device.

Part 1. Why you need to Lock Apps on Android?

Before we get down to the business of locking some of your Apps, let’s look at some of the reasons why you would want to lock certain apps.

  • You may simply want better access on your device. Locking certain apps will allow you to easily access the Motorola Moto E13 device and use it without having to remember passwords and patterns.
  • If you are a person who is not good at remembering passwords or patterns, simply locking certain apps will help you not get locked out of your entire device which can cause a lot of problems.
  • If your device is used by more than one person, locking certain apps will keep the other users out of information you would rather they didn’t access.
  • If you have children, you can eliminate the many accidental in-app purchases by locking the apps your children shouldn’t be on.
  • Locking apps is also a good way to keep children from content they shouldn’t be accessing.

Part 2. How to Lock Apps in Android

There is always a good reason to Lock Apps on your device and we have two easy and effective methods you can use to do this. Choose the one that you are most comfortable with.

Method One: Using Smart App Protector

Smart App Protector is a freeware that allows you to lock specified applications.

Step 1: Download and Install Smart App Protector from the Google Play Store and Launch it. You may be required to install a helper application for Smart App Protector. This helper will ensure that the many App services running on your device will not be killed by third party apps.

Step 2: The default password 7777 but you can change this in the Password & Pattern Settings.

lock app on android

Step 3: The next step is to add apps to the Smart App Protector. Open the Running Tab on Smart Protector and tap on the “Add” button.

lock app on android

Step 3: Next, select the apps you would like to protect from the pop up list. Tap on the “Add” button once you have chosen your Apps.

lock app on android

Step 4: Now close the app and the Apps chosen will now be password protected.

lock app on android

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Method 2: Using Hexlock

Step 1: Download Hexlock from the Google Play Store. Once it is installed, open it. You will be required to enter a pattern or PIN. This is the lock code that you will use every time you open the app.

lock app on android

Step 2: Once the PIN or Password is set, you are now ready to lock apps. You can create multiple lists of Apps to be locked ba_x_sed on your different needs. As an example, we have chosen the Work panel. Tap on “Start Locking Apps” to start.

lock app on android

Step 3: You will see a list of Apps to choose from.  Choose the Apps you wish to lock and then Tap the down arrow in the upper left when you are done.

lock app on android

You can then Swipe to the left to move to other lists such as “Home” and proceed to lock apps in this group as well.

Part 3. 6 Private Apps that you should lock on your Android

There are certain apps that may require to be locked more than others. Of course the choice of which apps you should lock will depend on your own uses and preferences. The following are some of the apps you would like to lock for one reason or another.

1. The Messaging App

This is the application that allows you to send and receive messages. You may want to lock this app if you use your device to send messages of a sensitive nature that you would rather keep private. You may also want to lock this app if your device is used by more than one person and you don’t want other users reading your messages.

lock app on android

2. Email App

Most people use individual email applications such as Yahoo Mail App or Gmail. This is another critical one if you are going to protect your work emails. You may want to lock the email app if your work emails are sensitive in nature and contain information that is not for all individuals.

lock app on android

3. Google Play Services

This is the application that allows you to download and install applications to your device. You may want to lock this one if you are trying to prevent other users from downloading and installing further apps to your device. This is especially valuable if your device is utilized by children.

lock app on android

The Gallery app displays all the images on your device. The main reason you may want to lock the Gallery app may be because you have sensitive images that are not suitable for all viewers. Again this is ideal if children make use of your device and you have images that you would rather they didn’t see.

lock app on android

5. Music Pla_x_yer App

This is the Application that you use to play the music on your device. You may want to lock it if you don’t want anyone else making changes to your saved audio files and playlists or don’t want someone listening to your audio files.

lock app on android

6. File Manager App

This is the App that displays all of the files that are saved on your device. It is the ultimate app to lock if you have sensitive information on your device that you would rather not share. Locking this app will ensure that all of the files on your device will remain safe from prying eyes.

lock app on android

Having the ability to lock your Apps is an easy way to keep information out of the limelight. It also allows you to take full control of your device. Try it, it might just be freeing as opposed to locking your entire device.


Also read:

  • Title: Top 12 Prominent Motorola Moto E13 Fingerprint Not Working Solutions
  • Author: Peter
  • Created at : 2024-10-23 17:31:12
  • Updated at : 2024-10-25 18:14:01
  • Link: https://android-unlock.techidaily.com/top-12-prominent-motorola-moto-e13-fingerprint-not-working-solutions-by-drfone-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Top 12 Prominent Motorola Moto E13 Fingerprint Not Working Solutions