How to Reset a Motorola Moto G13 Phone that is Locked?

We all have been there when put a tough to crack the lock on the smartphone and forget the password all along. Such circumstances can be tedious at times, but there is a way around it. If you have spent countless hours on how to reset a Motorola Moto G13 phone that is locked, or how to get into a locked Motorola Moto G13 phone quickly with or without Factory Reset. This is the right article for you. Here we will describe all the different ways in which you can reset your phone with the convenience of software to even reset it manually. So, without making further due, let’s jump right into it.

Part 1: What should I be aware of before resetting a Motorola Moto G13 Phone that is locked?

Before you go to reset your locked Motorola Moto G13 phone, it’s crucial to learn about a few key factors. These factors will enable you to make a well-informed choice and help avoid potential complications during the factory reset process.

1. Data Loss

Resetting your locked Motorola Moto G13 phone typically involves performing a factory reset. The process erases all data and settings on the Motorola Moto G13 device. This includes your files, apps, contacts, and other information stored on the phone. You can easily restore these data if you have backed up data before. It’s crucial to back up essential data regularly to avoid data loss.

2. Factory Reset Protection (FRP)

Motorola Moto G13 , like many other Android manufacturers, implements Factory Reset Protection. It acts as a preemptive safeguard against unauthorized access to a device after a reset. If your phone is linked to a Google account, you will need to input the accurate login credentials after a reset.

Failing to do so may lead to your device being locked. Understanding how to bypass or recover from FRP lock is essential if you find yourself in this situation.

Part 2: How to Reset a Motorola Moto G13 Phone That is Locked With Google Find My Device?

Resetting a locked Motorola Moto G13 phone through Google Find My Device presents a convenient solution. It, however, needs you to have activated this functionality on your device. To initiate the reset, please adhere to the following steps:

Step 1: Open a web browser on any computer or alternative device and navigate to the Google Find My Device website. Sign in with the same Google account associated with your locked Motorola Moto G13 phone.

Step 2: Upon successful login, a list of devices linked to your Google account will be displayed. Locate your locked Motorola Moto G13 phone from the list and select it. Select the “Erase Device” option from the left-hand panel, and it will trigger a remote factory reset for your locked phone.

Step 3: A confirmation dialog will appear, prompting you to input your Google account password. Finally, click the “Erase” button to initiate the factory reset process.

Part 3: How to reset a Motorola Moto G13 phone that is locked without a password?

In order to reset your Motorola Moto G13 phone without a password, you need to have a single software known as Dr.Fone - Screen Unlock (Android) . It’s a powerful and versatile software tool designed to help you unlock your devices under various circumstances. Whether you’ve forgotten your device’s password, PIN, pattern, or fingerprint, or you’re dealing with a locked device due to a broken screen, Dr.Fone - Screen Unlock (Android) can assist you. In order to reset phone correctly, go through the steps given below:

Before resetting your Motorola Moto G13 phone that is locked, you can install the Dr.Fone application on your Windows PC or Mac first.

Dr.Fone - Screen Unlock (Android)

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Step 1: Launch the Program

First of all, launch the Dr.Fone Screen Unlock on your computer, and you will be greeted with a welcome screen like this. Now, head over to the “Screen Unlock” section.

Step 2: Connect Device

Now, you need to connect your Motorola Moto G13 phone to the computer via a USB cable and select “Android” > “Unlock Android Screen.” This particular step is an application for all the Android phones out there.

Step 3: Choose Device Model

Here you need to select the exact brand of your phone. In your case, you can just tap “Motorola Moto G13 .” The program then will start the process for the lock screen removal.

Step 4: Unlock Screen

Go along with the instructions on the screen and remove all the settings of the Motorola Moto G13 device. Within a short while, the screen will be unlocked.

After the entire process is completed, you can easily access your Motorola Moto G13 Phone without the need to enter your password. All the restrictions that were set properly to unlock will be removed so that you can use your phone as intended.

Part 4: How to reset a Motorola Moto G13 phone that is locked with a hard reset

Disclaimer: Only perform this step if you are well accustomed to the Android recovery system or at least know your way around your Motorola Moto G13 phone.

That being said, you should only resort to using a hard reset if you don’t have any important data on your phone. Further including, resetting your phone with the hard reset option will wipe out any data that’s been stored in it. Now, proceed forward will all the steps are given below:

Step 1: Charge Device

Charge your Motorola Moto G13 Phone so that it has a batter of at least 30% or higher. Then turn off the phone.

Step 2: Press keys

Now, you need to press the Volume Down + Power button simultaneously until the Motorola Moto G13 device logo shows up on the screen.

Step 3: Enter Recovery Mode

Now, press the Volume Down button to navigate to the Recovery Mode.

Step 4: Factory Reset

Use the buttons to navigate to the “Wipe data/factory reset” option and select it by pressing the Power button. Now, choose the option ”Factory data Reset” and wait for a few seconds till it is completed.

Step 5: Reboot Now

Again use the Volume buttons and select the “Reboot system now.”

After you have successfully reset your Motorola Moto G13 phone, it would take a few minutes to boot up. Once that is done, you are left with a clean slate, just like a completely new smartphone.

Part 5: Unlock locked Motorola Moto G13 phone with Gmail ID and password

It is imperative to understand that unlocking your Motorola Moto G13 Phone using a Gmail ID and password should be your last resort and especially if you are using an older version of Android. Among all the tricks of how to reset a Motorola Moto G13 phone that is locked, it only works if you are running around version 4.4 KitKat or older than that. Neither less to say, in order for the step to work properly, you need your Gmail account to be properly configured with the Motorola Moto G13 device.

Step 1: Attempt Passwords

At first, you need to make five attempts to unlock your device. Whether you have used a PIN or Pattern lock, Android will always give you five attempts to get the password right. Once you get that, it will trigger the “Forget Password/Pattern” option on Your Motorola Moto G13. This way, you can sneak back into the system once again.

Step 2: Enter Credentials

Once you hit the option, you will be redirected to another page, where you need to enter your Gmail id and password. Make sure that you get the information right, and select “Sign in.”

Once you get everything right, this will bypass any password or pattern you once had put on your Phone. Just remember, you need to have a stable internet connection in order for the step to work seamlessly.

Bonus Tip: Are There Preventive Measures To Avoid Future Lockouts?

Want to prevent future lockouts and ensure a smoother smartphone experience? Consider implementing the following preventive measures:

1. Setting Up Alternative Lock Methods

One way to avoid getting locked out of your Motorola Moto G13 phone is to set up alternative lock methods. In addition to PINs, passwords, and patterns, you can use biometric methods. These include fingerprint recognition or facial recognition if your device supports them. Such options provide convenient and secure ways to unlock your phone.

2. Regularly Backing Up Your Data

Regular data backups are crucial to safeguarding your essential files and information. Utilize cloud backup services or local backup solutions to routinely save your data. In case of a lockout or a factory reset, you can quickly restore your data without loss.

3. Using Secure and Memorable Passwords

When setting up lock methods, opt for strong, unique, and memorable passwords. Avoid using easily guessable information like birthdays or simple patterns. Strong passwords can enhance security while minimizing the chances of forgetting your credentials.

Conclusion

There is no point in arguing that looking through how to reset a Motorola Moto G13 phone that is locked after you have forgotten the password is indeed a hectic process. But, there is a way around it too. By going through all the steps mentioned above, you can always get an unlocked phone with ease.

To our recommendation, we would suggest going through Dr.Fone - Screen Unlock (Android) so that you can make the entire process as seamless as possible. It is by far the easiest and most convenient process to work around. Neither less to say, there are a ton of video tutorials that can assist you in case you get stuck in the middle of the process.

Mastering Android Device Manager: The Ultimate Guide to Unlocking Your Motorola Moto G13 Device

So, what is Android Device Manager? Android has this amazing native tool to help you locate and remote wipe your lost or stolen phone. We lock our phones via passwords or patterns or fingerprints to maintain the security but what if someone dares to meddle with your phone or unfortunately, it gets stolen? Don’t worry, all you need to do is let Android Device Manager unlock your Android phone. For this, it just needs to be enabled on your phone (before you unluckily locked yourself out of it). Android Device Manager unlocks your phone in a small amount of time, saving you from all the troubles.

In addition to this, the Android Device Manager also unlocks your password/pin-encrypted phone if you have forgotten the passcode by chance. The procedure is quite simple; all you need is a Google account to set this up onyour phone and then you can make use of any other online device to track down your lost or stolen phone or to even wipe all data in it. Phew!

Using the Android Device Manager to track a lost phone

Part 1: What is Android Device Manager lock?

Android Device Manager is Google’s take on Apple’s Find My iPhone. Enabling the ADM is quite easy; just go to google.com/android/devicemanager on your computer and search through your list of devices that are already connected to your Google account. Once you are there, you can easily send a notification to the phone you want to enable remote password application and wiping upon.

ADM comes with a set of features that helps you to unlock your Android phone as well. It not only helps you to find your device, but also Ring it, lock it, and wipe and erase all the data as well, if your phone is lost or stolen. Once you’re logged into the ADM website from your computer, you can avail all these options once your phone is located. It is a wise option to get your device locked by Android Device Manager in case it is lost or stolen, so that your phone is secured.

Android Device Manager can unlock your phone under a specific set of circumstances only.

• First of all, Android Device Manager needs to be enabled on your phone before it is lost, stolen, etc.
• Secondly, your phone can only be tracked by ADM if the GPS option is switched on.
• Thirdly, the Motorola Moto G13 device you are using for ADM, must be connected to Wi-Fi or internet, to login to your Google account.
• Lastly, Android Device Manager is not compatible for all Android versions. For now, it is only compatible with devices running Android 4.4 and above, so your phone must be in this category for ADM to work.

Part 2: How to unlock Android phone with Android Device Manager?

Just act according to the following steps, and the Android Device Manager will unlock your phone.

1. On your computer or any other mobile phone, visit: google.com/android/devicemanager

2. Then, sign in with the help of your Google login details that you had used in your locked phone as well.

3. In the ADM interface, choose the Motorola Moto G13 device you want to unlock. Now, select “Lock”.

4. Enter a temporary password. Now go ahead and click on “Lock” again.

5. If the previous step was successful, you should be seeing a confirmation below the box with the buttons – Ring, Lock and Erase.

6. Now, you should see a password field on your phone screen. Enter a temporary password to unlock your phone.

7. Visit your phone’s lock screen settings and disable the temporary password.

The Android Device Manager has successfully unlocked your phone!

A downside to this process, is an error message faced by some users while using ADM. Many users have reported the issue, that when they have tried using ADM to unlock their locked device, an error message has occurred, saying, “since Google has verified that a screen lock is already set”. Basically, this error message conveys that you will not be able to unlock your phone using Android Device Manager, and this is a flaw on Google’s part, not your phone’s.

Part 3: What to do if phone is locked by Android Device Manager

There are 2 situations where you would want to know how to unlock the Android Device Manager lock – one, when you have unfortunately forgotten the screen lock passcode and the other is when your phone is locked by Android Device Manager.

ADM is built to completely lock your device so that unknown people cannot access it. So, if your phone is locked by Android Device Manager, you might be in a problem.While ADM is a wonderful tool to lock your phone or erase and wipe data if its stolen or lost, most of the users have reported the issue that they cannot unlock their phones that are locked by Android Device Manager. A possible solution to this is adding a temporary password via Google login and bypassing the ADM lock. Or, you can try resetting the password again by entering a new password via ADM. If that does not work, you can make use of several third-party applications which can be found in the internet, that will help to completely erase the Android Device Manager lock.

So, now you know how to unlock the Android Device Manager lock. Do keep in mind, your device must be connected to internet or Wi-Fi, to login to your Google account.

Part 4: Unlock Android devices with Dr.Fone - Screen Unlock (Android)

As mentioned before, many were unable to unlock their phones with ADM. This is why we use the Dr.Fone - Screen Unlock (Android) . It is hassle-free and easy-to-use; the Dr.Fone toolkit needs to be downloaded on your computer and with a few easy steps, it erases any kind of lock-screen passcode and avoids any kind of data loss as well!

Dr.Fone - Android Lock Screen Removal

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This tool works on removing all four types of lock-screen passcodes – PINs, Patterns, Fingerprints, and Passwords. Anyone can use this tool following these easy steps:

You can also use this tool to bypass the locked screen beyond Samsung and LG.Things you should pay attention is that it will remove all the data after finishing unloking on other brand android phone.

1. Fire up the Dr.Fone toolkit for Android on your computer and select the Screen Unlock among all the other tools.

2. Now, connect your Android device to the computer and select phone model in the list on the program.

3. Boot your phone into Download mode:

• Power off your Android phone.
• Press and hold the volume down+the home button + the power button at the same time.
• Press the volume up button to enter Download Mode.

4. After you get your phone into the Download mode, it will start downloading a recovery package. Wait for this to be completed.

5. When the recovery package download is completed, Dr.Fone toolkit will begin removing the screen lock. This process will not cause any data loss on your Android device, so do not worry. Once the whole procedure is over, you can easily access your Android phone without entering any kind of password. Hurrah!

The Dr.Fone software is currently compatible with Samsung Galaxy S/Note/Tab series, and LG G2/G3/G4 series. For windows, it is compatible with 10/8.1/8/7/XP/Vista.

The Android Device Manager is an excellent initiative taken by Google to give people the chance to not lose any data and regain access to their phones. This also teaches us to take precautions before such unfortunate incidents take place. Phones are probably one of the most important belongings of ours, in which we confide all our private and confidential documents that we wouldn’t want to be meddled with.

So, make use of this guide and get back command over your Android phone.

Top 12 Prominent Motorola Moto G13 Fingerprint Not Working Solutions

Part 1. Optimal Solution: Unlock With Wondershare Dr.Fone Directly

Facing a malfunctioning fingerprint on your Motorola Moto G13 can be frustrating. In this scenario, the most effective resolution is the removal of the registered fingerprint. Yet, traditional methods of removing the fingerprint can be difficult and pose security risks. In this case, going for tools like Wondershare Dr.Fone is the best choice. This tool ensures your Pixel device is at no risk.

Dr.Fone offers a swift solution to remove the Android lock screen in five minutes. It effectively removes 4 types of screen locks. These include patterns, PINs, passwords, and fingerprints. Dr.Fone can bypass the Android FRP lock without needing a PIN or Google account. It ensures accessibility to the Android device without such credentials.

Dr.Fone - Screen Unlock (Android)

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FRP bypass is enabled for brands like Samsung, Xiaomi, Redmi, Oppo, Realme , and Vivo.
With Dr.Fone, bypassing screen locks can be achieved without data loss.
Fone supports 2000+ Android phones and tablets from over 18 brands for screen unlocking.

Step-by-Step Guide To Remove Fingerprint Type Lock on Google Pixel Using Dr.Fone

With Dr.Fone, you can resolve the Motorola Moto G13 fingerprint sensor not working issue within minutes. Below is a detailed walkthrough for removing a fingerprint lock on a Google Pixel:

Step 1: Connecting and Accessing Screen Unlock Feature on Dr.Fone

Open Wondershare Dr.Fone and connect your Android device via a USB cable. Once the connection is established, navigate to the “Toolbox” tab and choose “Screen Unlock.” Upon reaching the new screen, choose the “Android” option. Then, select “Unlock Android Screen” from the options on the following screen.

Step 2: Selecting Google As the Motorola Moto G13 device Brand and Activating Recovery Mode

Afterward, you’ll be guided to a subsequent screen prompting you to choose the Motorola Moto G13 device brand, Google. Once you select the brand, you’ll be directed to enter a specific mode corresponding to it. For Google Pixel Devices, the specific mode to enter is Recovery Mode. Simply follow the on-screen instructions to activate Recovery Mode on your device.

Step 3: Initiate the Fingerprint Removal Process

After entering Recovery Mode, the screen unlocking procedure will initiate automatically. Please wait for the fingerprint removal process to finish. In case of failure, select “Try Again” to attempt unlocking again. Upon successfully unlocking your Android device’s screen, tap “Done.”

Part 2. 11 Conventional Solutions To Resolve Pixel Fingerprint Not Working

The solution above using Wondershare Dr.Fone is an effective and comprehensive method. It can tackle fingerprint recognition issues, but sometimes, users may look for simpler alternatives. We will explore conventional solutions that can address Pixel fingerprint problems. Each solution will also explain the underlying reasons for the Pixel 6 fingerprint sensor issue.

1. Fingerprint Sensor Not Touched Firmly

Problem

If the fingerprint sensor fails to recognize your fingerprint, it might be due to inadequate pressure. This could also be due to improper finger placement on the sensor.

Solution: Firm Placement

Ensure you firmly place your finger on the sensor, covering it entirely. Avoid too much pressure, but make sure the sensor fully contacts your fingerprint.

2. Device Showing Glitches

Problem

Glitches or software bugs in your Pixel device may cause disruptions. This can include issues with the fingerprint sensor’s functionality. These problems can range from minor issues to severe software glitches.

Solution: Restart Your Pixel Device

One of the easiest and simplest solutions is to restart your Pixel phone. You can do that by pressing the “Power” and the “Volume Up” keys. It will lead to a pop-up power menu where you must choose “Restart” to reboot your device.

3. Outdated Firmware

Problem

An outdated operating system or firmware can lead to compatibility issues. This can lead to malfunctioning features like the Pixel 6A fingerprint sensor not working.

Solution: Check for Updates

The best way to resolve this issue is to update your Pixel device. Having an outdated version of Android OS can lead to an accumulation of bugs and glitches. Moreover, it can seriously affect the Motorola Moto G13 device’s performance, causing many issues. Here is how to check and update your Pixel phone:

Instructions. On your Pixel device, access the “Settings” app. Within Settings, scroll down to tap the “System” option. On the following screen, hit the “System update” option to check if any latest update is available. Here, if you see any updates, download and install them promptly. Before initiating the update, ensure your device is connected to a stable Wi-Fi network with sufficient battery charge.

4. Dirty Phone or Sensor

Problem

Accumulated dirt, dust, or residue on the phone or fingerprint sensor can cause obstruction. This can lead to the failure to properly recognize your fingerprint.

Solution

1. Cleaning the Phone

Employ a gentle, dry microfiber cloth for wiping down the complete surface of your Pixel device. Take particular care to thoroughly clean the region surrounding the fingerprint sensor. Refrain from utilizing rough substances or strong chemicals as they could potentially cause harm to the Motorola Moto G13 device.

2. Fingerprint Sensor Cleaning

Gently wipe the fingerprint sensor area using a clean, dry cloth to ensure thorough cleaning. For better results, consider using a dampened cotton swab with water or isopropyl alcohol. Before using it again, ensure the sensor is entirely dry.

3. Compressed Air or Soft Brush

Use compressed air or a soft brush if there’s visible debris or particles around the sensor. Be cautious not to apply excessive pressure that might damage the sensor.

5. Screen Protector: Dirty or Damaged

Problem

A smudged or impaired screen protector might disrupt the working of the fingerprint sensor. This can potentially cause it to fail to recognize your fingerprint.

Solution

1. Clean the Screen Protector

Start by effectively cleaning the screen protector on your Pixel device. For a thorough cleaning, consider utilizing a screen cleaning solution. Ensure that the screen protector is free from any dirt or debris.

2. Replace Damaged Protectors

Is the screen protector visibly damaged, scratched, or peeling off? If yes, consider replacing it with a new one. Damaged protectors can hinder fingerprint recognition and compromise device protection.

3. Check Compatibility

Ensure the screen protector is designed to be compatible with fingerprint sensors. Some protectors may obstruct or interfere with the sensor’s functionality.

4. Remove Air Bubbles

There can be air bubbles trapped under the screen protector. If there are, gently press them out towards the edges using a card designed for this purpose.

6. Clean Your Finger

Problem

The problem may lie with your fingers rather than the Motorola Moto G13 device. Unclean or moist fingers can hinder accurate fingerprint recognition on the sensor, causing the Motorola Moto G13 fingerprint sensor to not work.

Solution

1. Cleanse and Dry Your Hands

Remove any dirt, oil, or moisture that might cause issues with the fingerprint sensor. It’s crucial to wash and thoroughly dry your hands. Additionally, verify that your fingers are entirely dry before engaging the sensor. The reason is any moisture or dampness may cause inaccuracies in fingerprint identification.

2. Avoid Oily or Greasy Substances

Refrain from touching oily or greasy surfaces before using the fingerprint sensor. These substances can transfer onto your fingers, affecting sensor accuracy. If your fingers are dirty or damp, pause to clean them using a dry, clean cloth.

7. Covering Screen if Fingerprint on Screen

Problem

Fingerprint marks or smudges on the screen might disrupt sensor functionality. This leads to inaccurate recognition when you try to unlock your device.

Solution

1. Avoid Covering the Sensor Area

Be cautious while cleaning the screen to avoid covering or smudging the area around the fingerprint sensor. Precise cleaning around this area prevents interference with sensor functionality.

2. Use Proper Holding Technique

While holding the Motorola Moto G13 device, avoid placing your fingers or palms over the fingerprint sensor. Opt for holding the Motorola Moto G13 device to minimize accidental contact with the sensor area.

8. Fingerprint Sensor Not Visible

Problem

Misconfigured settings on your Pixel device can lead to situations where the fingerprint sensor is not visible. It can lead to scenarios where the Motorola Moto G13 device fails to recognize your screen unlocking attempt.

Solution: Adjust the Setting To Consistently Display the Sensor

You must adjust the display settings to ensure the fingerprint sensor is always visible. To do that, you can begin by opening the Settings app. Navigate to the “Display” tab and select “Lock Screen.” On the following window, toggle on “Always show time and info.”

9. Low Touch Sensitivity

Problem

The fingerprint sensor may have low touch sensitivity . It can lead to difficulties in accurately recognizing fingerprints, leading to Motorola Moto G13 fingerprint not working.

Solution

1. Adjust Sensitivity Settings

Accessories like a screen protector might impact the performance of your Pixel device’s touch sensitivity. When using a screen protector, your Pixel enhances touch sensitivity. To do that, navigate to the Settings app and open it. Move to the “Display” window and scroll down to the last option. Toggle on the “Screen protector mode” to increase the screen sensitivity.

2. Finger Re-Enrollment

Delete existing fingerprints and re-register them. This re-enrollment can sometimes improve sensitivity and help remove the issues. Here is how you can delete and re-enroll your fingerprint:

Step 1. In the Settings app of your Pixel, tap “Security & Privacy.” Then, press “Device Unlock” and choose “Fingerprint Unlock.” The device will now ask you to provide your device PIN or password.

Step 2. Tap “Fingerprint Unlock” on the following screen and delete the previously enrolled fingerprints. Then, press “Add fingerprint” and follow the on-screen prompts to complete the process.

10. Other Hardware Issues

Problem

Persistent fingerprint sensor problems might indicate underlying hardware issues . This could go beyond common troubleshooting and might require professional help.

Solution

1. Inspect for Physical Damage

Thoroughly examine your Pixel device for any physical damage. These include cracks, dents, or scratches around the fingerprint sensor area. Physical damage could affect the sensor’s functionality.

2. Safe Mode Check

Boot the Motorola Moto G13 device in safe mode to determine if third-party apps are causing conflicts. To do that, press the “Power” key with any volume key to access the power menu. Afterward, long-press the “Power Off” option until the “Reboot to Safe Mode” option appears on your device’s screen. Press “OK” to reboot into Safe Mode and test the fingerprint sensor’s functionality.

3. Professional Assessment

If you suspect hardware issues, seek professional help from authorized service centers. A clear sign of hardware issues can be visible damage or the sensor failing to function even in safe mode.

11. Factory Reset as Last Resort

Problem

Did all other troubleshooting methods fail to resolve persistent fingerprint sensor issues? Then, a factory reset might be required to revert the Motorola Moto G13 device to its original settings.

Solution

1. Backup Data

Before initiating a factory reset, ensure that all crucial data is safeguarded. This encompasses contacts, photos, documents, and any other significant files. Use Google’s backup services or third-party apps to securely back up your data .

2. Initiating Factory Reset

Proceed with the following steps to execute a factory reset on your Pixel device:

Step 1. On your Pixel smartphone, navigate to Settings and access the “System” tab. Here, scroll down to the bottom and tap “Reset Options.”

Step 2. In “Reset Options,” choose “Erase All Data (Factory Reset)” to continue. Afterward, select “Erase All Data” on the next screen and follow the instructions to complete the process.

In summary, this article detailed various methods to fix the Motorola Moto G13 fingerprint not working. Diverse approaches were explored, from simple steps like sensor cleaning to advanced solutions like factory resets. However, Dr.Fone stands out among these solutions as a top-tier option. It offers a secure and efficient resolution to the persistent problem of fingerprint failure on the Motorola Moto G13 .

Android Unlock

How to Reset a Motorola Moto G13 Phone that is Locked?