How to Reset a Motorola Moto E13 Phone that is Locked?

How to Reset a Motorola Moto E13 Phone that is Locked?

Peter Lv13

How to Reset a Motorola Moto E13 Phone that is Locked?

We all have been there when put a tough to crack the lock on the smartphone and forget the password all along. Such circumstances can be tedious at times, but there is a way around it. If you have spent countless hours on how to reset a Motorola Moto E13 phone that is locked, or how to get into a locked Motorola Moto E13 phone quickly with or without Factory Reset. This is the right article for you. Here we will describe all the different ways in which you can reset your phone with the convenience of software to even reset it manually. So, without making further due, let’s jump right into it.

Part 1: What should I be aware of before resetting a Motorola Moto E13 Phone that is locked?

Before you go to reset your locked Motorola Moto E13 phone, it’s crucial to learn about a few key factors. These factors will enable you to make a well-informed choice and help avoid potential complications during the factory reset process.

1. Data Loss

Resetting your locked Motorola Moto E13 phone typically involves performing a factory reset. The process erases all data and settings on the Motorola Moto E13 device. This includes your files, apps, contacts, and other information stored on the phone. You can easily restore these data if you have backed up data before. It’s crucial to back up essential data regularly to avoid data loss.

2. Factory Reset Protection (FRP)

Motorola Moto E13 , like many other Android manufacturers, implements Factory Reset Protection. It acts as a preemptive safeguard against unauthorized access to a device after a reset. If your phone is linked to a Google account, you will need to input the accurate login credentials after a reset.

Failing to do so may lead to your device being locked. Understanding how to bypass or recover from FRP lock is essential if you find yourself in this situation.

Part 2: How to Reset a Motorola Moto E13 Phone That is Locked With Google Find My Device?

Resetting a locked Motorola Moto E13 phone through Google Find My Device presents a convenient solution. It, however, needs you to have activated this functionality on your device. To initiate the reset, please adhere to the following steps:

Step 1: Open a web browser on any computer or alternative device and navigate to the Google Find My Device website. Sign in with the same Google account associated with your locked Motorola Moto E13 phone.

Step 2: Upon successful login, a list of devices linked to your Google account will be displayed. Locate your locked Motorola Moto E13 phone from the list and select it. Select the “Erase Device” option from the left-hand panel, and it will trigger a remote factory reset for your locked phone.

tap on erase device

Step 3: A confirmation dialog will appear, prompting you to input your Google account password. Finally, click the “Erase” button to initiate the factory reset process.

Part 3: How to reset a Motorola Moto E13 phone that is locked without a password?

In order to reset your Motorola Moto E13 phone without a password, you need to have a single software known as Dr.Fone - Screen Unlock (Android) . It’s a powerful and versatile software tool designed to help you unlock your devices under various circumstances. Whether you’ve forgotten your device’s password, PIN, pattern, or fingerprint, or you’re dealing with a locked device due to a broken screen, Dr.Fone - Screen Unlock (Android) can assist you. In order to reset phone correctly, go through the steps given below:

Before resetting your Motorola Moto E13 phone that is locked, you can install the Dr.Fone application on your Windows PC or Mac first.

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Dr.Fone - Screen Unlock (Android)

The Best Unlock Tool to Reset a Motorola Moto E13 Phone That Is Locked Without a Password!

  • Remove all Android screen locks (PIN/pattern/fingerprints/face ID) in minutes.
  • Work for forgotten passwords, second-hand Motorola Moto E13 devices, etc.
  • Everyone can handle the lock screen without any tech knowledge.
  • Provide specific removal solutions to promise good success rate.

4,008,671 people have downloaded it

Step 1: Launch the Program

First of all, launch the Dr.Fone Screen Unlock on your computer, and you will be greeted with a welcome screen like this. Now, head over to the “Screen Unlock” section.

drfone home

Step 2: Connect Device

Now, you need to connect your Motorola Moto E13 phone to the computer via a USB cable and select “Android” > “Unlock Android Screen.” This particular step is an application for all the Android phones out there.

drfone android ios unlock

Step 3: Choose Device Model

Here you need to select the exact brand of your phone. In your case, you can just tap “Motorola Moto E13 .” The program then will start the process for the lock screen removal.

![drfone advanced unlock 1](https://images.wondershare.com/drfone/guide/screen-unlock-any-android-device-2.png)

Step 4: Unlock Screen

Go along with the instructions on the screen and remove all the settings of the Motorola Moto E13 device. Within a short while, the screen will be unlocked.

unlock motorola phone successfully

After the entire process is completed, you can easily access your Motorola Moto E13 Phone without the need to enter your password. All the restrictions that were set properly to unlock will be removed so that you can use your phone as intended.

Part 4: How to reset a Motorola Moto E13 phone that is locked with a hard reset

Disclaimer: Only perform this step if you are well accustomed to the Android recovery system or at least know your way around your Motorola Moto E13 phone.

That being said, you should only resort to using a hard reset if you don’t have any important data on your phone. Further including, resetting your phone with the hard reset option will wipe out any data that’s been stored in it. Now, proceed forward will all the steps are given below:

Step 1: Charge Device

Charge your Motorola Moto E13 Phone so that it has a batter of at least 30% or higher. Then turn off the phone.

Step 2: Press keys

Now, you need to press the Volume Down + Power button simultaneously until the Motorola Moto E13 device logo shows up on the screen.

reset a motorola phone that is locked 1

reset a motorola phone that is locked 2

Step 3: Enter Recovery Mode

Now, press the Volume Down button to navigate to the Recovery Mode.

reset a motorola phone that is locked 3

Step 4: Factory Reset

Use the buttons to navigate to the “Wipe data/factory reset” option and select it by pressing the Power button. Now, choose the option ”Factory data Reset” and wait for a few seconds till it is completed.

reset a motorola phone that is locked 4

Step 5: Reboot Now

Again use the Volume buttons and select the “Reboot system now.”

reset a motorola phone that is locked 5

After you have successfully reset your Motorola Moto E13 phone, it would take a few minutes to boot up. Once that is done, you are left with a clean slate, just like a completely new smartphone.

Part 5: Unlock locked Motorola Moto E13 phone with Gmail ID and password

It is imperative to understand that unlocking your Motorola Moto E13 Phone using a Gmail ID and password should be your last resort and especially if you are using an older version of Android. Among all the tricks of how to reset a Motorola Moto E13 phone that is locked, it only works if you are running around version 4.4 KitKat or older than that. Neither less to say, in order for the step to work properly, you need your Gmail account to be properly configured with the Motorola Moto E13 device.

Step 1: Attempt Passwords

At first, you need to make five attempts to unlock your device. Whether you have used a PIN or Pattern lock, Android will always give you five attempts to get the password right. Once you get that, it will trigger the “Forget Password/Pattern” option on Your Motorola Moto E13. This way, you can sneak back into the system once again.

reset a motorola phone that is locked 6

Step 2: Enter Credentials

Once you hit the option, you will be redirected to another page, where you need to enter your Gmail id and password. Make sure that you get the information right, and select “Sign in.”

reset a motorola phone that is locked 7

Once you get everything right, this will bypass any password or pattern you once had put on your Phone. Just remember, you need to have a stable internet connection in order for the step to work seamlessly.

Bonus Tip: Are There Preventive Measures To Avoid Future Lockouts?

Want to prevent future lockouts and ensure a smoother smartphone experience? Consider implementing the following preventive measures:

1. Setting Up Alternative Lock Methods

One way to avoid getting locked out of your Motorola Moto E13 phone is to set up alternative lock methods. In addition to PINs, passwords, and patterns, you can use biometric methods. These include fingerprint recognition or facial recognition if your device supports them. Such options provide convenient and secure ways to unlock your phone.

2. Regularly Backing Up Your Data

Regular data backups are crucial to safeguarding your essential files and information. Utilize cloud backup services or local backup solutions to routinely save your data. In case of a lockout or a factory reset, you can quickly restore your data without loss.

3. Using Secure and Memorable Passwords

When setting up lock methods, opt for strong, unique, and memorable passwords. Avoid using easily guessable information like birthdays or simple patterns. Strong passwords can enhance security while minimizing the chances of forgetting your credentials.

Conclusion

There is no point in arguing that looking through how to reset a Motorola Moto E13 phone that is locked after you have forgotten the password is indeed a hectic process. But, there is a way around it too. By going through all the steps mentioned above, you can always get an unlocked phone with ease.

To our recommendation, we would suggest going through Dr.Fone - Screen Unlock (Android) so that you can make the entire process as seamless as possible. It is by far the easiest and most convenient process to work around. Neither less to say, there are a ton of video tutorials that can assist you in case you get stuck in the middle of the process.

How to Remove a Previously Synced Google Account from Your Motorola Moto E13

The setting up process of a new Android phone requires you to add a Google account that saves all activities and data of the phone like search history, details of online shipping, play store purchases, and more. Once the account is set, it cannot be changed till you delete everything from your phone. Moreover, with the introduction of FRP lock, even a factory reset will not remove the synced Google account.

how-to-remove-previously-synced-google-account

So, now what if you want to sell your phone or have purchased a second-hand device that is still associated with the previous owner’s Google account? No, worries as there are workarounds available that will help you remove your previously synced google account from your Android device.

Keep reading to know more in detail about how to bypass previously synced google accounts.

Heres a full guide on how to remove google account from android, click to know more!

Part 1: Remove Previously Synced Google Account from Android Phone Without Phone Reset

In this part, we will discuss the methods that can be used for removing the previously synced account from your Android phone without a phone reset.

Method 1: Removing Google Account using the Android Settings Menu

If you just plan to reset your phone, maybe because of the lag caused by the phone cache, and you know the inconvenience of Google FRP as a protection mechanism, then you can remove Google FRP through the Settings menu.

The steps for this method are listed below.

  • Step 1: On your Android phone go to the Settings option and choose Accounts & Backup.
  • Step 2: Select the Manage Accounts option now and the list of the associated Google Devices will appear.
  • Step 3: Choose and click on the Google Account that you want to remove and a pop-up message will appear to inform you that all the account data will be deleted with this action.

To confirm the removal of the account, click on the Remove account button.

remove-google-account-settings-menu

Method 2: Remove the Google account from the Android phone using the computer

There is another method using which you can remotely remove the Google account associated with your phone. The steps for the method are listed below.

  • Step 1: Using another device or a PC, sign in to your Google account that was previously synced on this device and choose the Security option.
  • Step 2: Next scroll down and then tap on the Your devices option and choose to Manage devices.
  • Step 3: You will now see the list of devices linked to your Google account. Next, tap on Find a lost or stolen phone and then select the Remove option present next to Account access.
  • Step 4: You will be again asked if you want to delete the account. Select the Remove option.
  • Step 5: The account will be removed successfully and the confirmation message will appear.

Note: This method will actually sign out you from the Google account and will not delete it permanently. To again get access to the account, a notification will appear on your phone to enter the password.

remove-google-account-other-devices

Part 2: How to Disable Factory Reset Protection to Bypass Google Account Verification After Factory Reset

The Factory Reset Protection (FRP) is a security feature for the Android device that allows factory reset only after the associated Google ID and password are entered correctly. With multiple accounts and passwords to remember there is quite a possibility that you may forget your Android phone Google account details and here the need to bypass Google account verification arises.

Though there are multiple tools available we recommend Dr. Fone - Screen Unlock (Android) as the best and the most reliable option. Using this excellent Windows and Mac-based software, FRP lock on all popular Android devices including Samsung, LG, HTC, and others. The tool is simple to use and requires no technology. There is also an option where you can unlock your device if you do not know the OS version.

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Dr.Fone - Screen Unlock (Android)

Get into Locked Phones within Minutes

  • 4 screen lock types are available: pattern, PIN, password & fingerprints.
  • Easily remove the lock screen; No need to root your device.
  • Everybody can handle it without any technical background.
  • Provide specific removal solutions to promise good success rate

4,008,669 people have downloaded it

Steps to remove FRP lock using Dr. Fone-Screen Unlock (Android)

Step 1: Download, install and run the software on your system, and from the main interface choose the Screen Unlock option. Make sure that your phone is connected to WiFi.

home page

Step 2: Next, choose Unlock Android Screen/FRP and then select the Remove Google FRP Lock option.

drfone screen unlock homepage

Step 3: Next, choose the OS version of your device from the given options, and then using a USB cable, connect your phone to your system.

drfone screen unlock homepage

Step 4: After the Motorola Moto E13 device is connected, the Motorola Moto E13 device information will appear on the software for you to confirm and the notification for the same will be sent to your Android phone.

Step 5: Now follow the notifications for removing the FRP lock and in the browser enter drfonetoolkit.com.

screen unlock bypass google frp

Step 6: Next, click on the Android 6/9/10 button, choose Open Settings and select the PIN option to set a PIN to be used in the further steps.

google frp removal

Step 7: Keep following the steps as they appear till you reach the Google Account Sign-In page. Here click on the Skip option that will successfully remove and bypass the Google Account.

bypass google lock completed

The above given are the brief steps for the FRP bypass process. To learn about the entire process in detail, check Dr.Fone-Screen Unlock (Android) guide .

Part 3: Hire a Remote FRP Removal Service to Bypass ZTE/Motorola After Factory Reset

To bypass the FRP lock on your ZTE, Motorola, and Samsung device, there is also an online service called UnlockJunky.com that claims to remove the FRP lock and previously linked account on your Android device within 5-15 minutes. This is a paid service that also claims that if they are unable to remove the lock, they will refund the amount to their customers.

So, if you cannot sign in with a Google account that was previously synced, you can give this, method a try.

Step 1: Open the official service page Unlockjunky on your browser.

Step 2: Next, choose the Motorola Moto E13 device’s brand, model, and unlock type from their respective drop-down menus. Click on Unlock Now button after entering the details.

Step 3: Now you need to initiate the order by providing the details asked and completing the payment.

Step 4: Next, the software needs to be downloaded and installed on your system, and using a USB cable, connect your phone to your computer.

Step 5: Connect with one of the support provider members through the live chat and they will help you remove the FRP lock on your Android phone.

With the steps above, you can remove the account previously synced on this device.

bypass-frp-unlockjunkey

Limitations of using the Unlockjunky method:

  • This is a paid service.
  • Works only with Motorola, ZTE, and Samsung devices.
  • There is no surety that the service will work for removing the FRP lock on your devices.
  • If you have to remove the FRP lock from multiple devices, a separate payment for each device has to be done.

Conclusion

Above we have listed several ways to remove a previously synced Google account on your Android device. The best of all the listed solutions is Dr. Fone - Screen Unlock (Android) as it supports bypassing FRP lock on multiple Android devices in a hassle-free manner. Once the license is purchased, you can unlock as many numbers of devices as you want without any worries.

Top 12 Prominent Motorola Moto E13 Fingerprint Not Working Solutions

Part 1. Optimal Solution: Unlock With Wondershare Dr.Fone Directly

Facing a malfunctioning fingerprint on your Motorola Moto E13 can be frustrating. In this scenario, the most effective resolution is the removal of the registered fingerprint. Yet, traditional methods of removing the fingerprint can be difficult and pose security risks. In this case, going for tools like Wondershare Dr.Fone is the best choice. This tool ensures your Pixel device is at no risk.

Dr.Fone offers a swift solution to remove the Android lock screen in five minutes. It effectively removes 4 types of screen locks. These include patterns, PINs, passwords, and fingerprints. Dr.Fone can bypass the Android FRP lock without needing a PIN or Google account. It ensures accessibility to the Android device without such credentials.

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Dr.Fone - Screen Unlock (Android)

The Best UnlockJunky Alternative to Bypass FRP and Solve Your Screen Locks

  • Remove all Android screen locks (PIN/pattern/fingerprints/face ID) in minutes.
  • Bypass the FRP lock of Samsung without a PIN or Google account.
  • Everyone can handle the lock screen without any tech knowledge.
  • Provide specific removal solutions to promise good success rate.

4,008,672 people have downloaded it

Prominent Features of Wondershare Dr.Fone

  1. FRP bypass is enabled for brands like Samsung, Xiaomi, Redmi, Oppo, Realme , and Vivo.
  2. With Dr.Fone, bypassing screen locks can be achieved without data loss.
  3. Fone supports 2000+ Android phones and tablets from over 18 brands for screen unlocking.

Step-by-Step Guide To Remove Fingerprint Type Lock on Google Pixel Using Dr.Fone

With Dr.Fone, you can resolve the Motorola Moto E13 fingerprint sensor not working issue within minutes. Below is a detailed walkthrough for removing a fingerprint lock on a Google Pixel:

  • Step 1: Connecting and Accessing Screen Unlock Feature on Dr.Fone

Open Wondershare Dr.Fone and connect your Android device via a USB cable. Once the connection is established, navigate to the “Toolbox” tab and choose “Screen Unlock.” Upon reaching the new screen, choose the “Android” option. Then, select “Unlock Android Screen” from the options on the following screen.

opt for dr fone screen unlock

  • Step 2: Selecting Google As the Motorola Moto E13 device Brand and Activating Recovery Mode

Afterward, you’ll be guided to a subsequent screen prompting you to choose the Motorola Moto E13 device brand, Google. Once you select the brand, you’ll be directed to enter a specific mode corresponding to it. For Google Pixel Devices, the specific mode to enter is Recovery Mode. Simply follow the on-screen instructions to activate Recovery Mode on your device.

put your device in recovery mode

  • Step 3: Initiate the Fingerprint Removal Process

After entering Recovery Mode, the screen unlocking procedure will initiate automatically. Please wait for the fingerprint removal process to finish. In case of failure, select “Try Again” to attempt unlocking again. Upon successfully unlocking your Android device’s screen, tap “Done.”

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![screen unlocked successfully](https://images.wondershare.com/drfone/guide/screen-unlock-any-android-device-6.png)

Part 2. 11 Conventional Solutions To Resolve Pixel Fingerprint Not Working

The solution above using Wondershare Dr.Fone is an effective and comprehensive method. It can tackle fingerprint recognition issues, but sometimes, users may look for simpler alternatives. We will explore conventional solutions that can address Pixel fingerprint problems. Each solution will also explain the underlying reasons for the Pixel 6 fingerprint sensor issue.

1. Fingerprint Sensor Not Touched Firmly

Problem

If the fingerprint sensor fails to recognize your fingerprint, it might be due to inadequate pressure. This could also be due to improper finger placement on the sensor.

Solution: Firm Placement

Ensure you firmly place your finger on the sensor, covering it entirely. Avoid too much pressure, but make sure the sensor fully contacts your fingerprint.

gently press fingerprint sensor

2. Device Showing Glitches

Problem

Glitches or software bugs in your Pixel device may cause disruptions. This can include issues with the fingerprint sensor’s functionality. These problems can range from minor issues to severe software glitches.

Solution: Restart Your Pixel Device

One of the easiest and simplest solutions is to restart your Pixel phone. You can do that by pressing the “Power” and the “Volume Up” keys. It will lead to a pop-up power menu where you must choose “Restart” to reboot your device.

restart google pixel device

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3. Outdated Firmware

Problem

An outdated operating system or firmware can lead to compatibility issues. This can lead to malfunctioning features like the Pixel 6A fingerprint sensor not working.

Solution: Check for Updates

The best way to resolve this issue is to update your Pixel device. Having an outdated version of Android OS can lead to an accumulation of bugs and glitches. Moreover, it can seriously affect the Motorola Moto E13 device’s performance, causing many issues. Here is how to check and update your Pixel phone:

Instructions. On your Pixel device, access the “Settings” app. Within Settings, scroll down to tap the “System” option. On the following screen, hit the “System update” option to check if any latest update is available. Here, if you see any updates, download and install them promptly. Before initiating the update, ensure your device is connected to a stable Wi-Fi network with sufficient battery charge.

update device to latest version

4. Dirty Phone or Sensor

Problem

Accumulated dirt, dust, or residue on the phone or fingerprint sensor can cause obstruction. This can lead to the failure to properly recognize your fingerprint.

Solution

1. Cleaning the Phone

Employ a gentle, dry microfiber cloth for wiping down the complete surface of your Pixel device. Take particular care to thoroughly clean the region surrounding the fingerprint sensor. Refrain from utilizing rough substances or strong chemicals as they could potentially cause harm to the Motorola Moto E13 device.

2. Fingerprint Sensor Cleaning

Gently wipe the fingerprint sensor area using a clean, dry cloth to ensure thorough cleaning. For better results, consider using a dampened cotton swab with water or isopropyl alcohol. Before using it again, ensure the sensor is entirely dry.

3. Compressed Air or Soft Brush

Use compressed air or a soft brush if there’s visible debris or particles around the sensor. Be cautious not to apply excessive pressure that might damage the sensor.

dirty sensor or phone issue

5. Screen Protector: Dirty or Damaged

Problem

A smudged or impaired screen protector might disrupt the working of the fingerprint sensor. This can potentially cause it to fail to recognize your fingerprint.

Solution

1. Clean the Screen Protector

Start by effectively cleaning the screen protector on your Pixel device. For a thorough cleaning, consider utilizing a screen cleaning solution. Ensure that the screen protector is free from any dirt or debris.

2. Replace Damaged Protectors

Is the screen protector visibly damaged, scratched, or peeling off? If yes, consider replacing it with a new one. Damaged protectors can hinder fingerprint recognition and compromise device protection.

3. Check Compatibility

Ensure the screen protector is designed to be compatible with fingerprint sensors. Some protectors may obstruct or interfere with the sensor’s functionality.

4. Remove Air Bubbles

There can be air bubbles trapped under the screen protector. If there are, gently press them out towards the edges using a card designed for this purpose.

protector screen dirty or damaged

6. Clean Your Finger

Problem

The problem may lie with your fingers rather than the Motorola Moto E13 device. Unclean or moist fingers can hinder accurate fingerprint recognition on the sensor, causing the Motorola Moto E13 fingerprint sensor to not work.

Solution

1. Cleanse and Dry Your Hands

Remove any dirt, oil, or moisture that might cause issues with the fingerprint sensor. It’s crucial to wash and thoroughly dry your hands. Additionally, verify that your fingers are entirely dry before engaging the sensor. The reason is any moisture or dampness may cause inaccuracies in fingerprint identification.

2. Avoid Oily or Greasy Substances

Refrain from touching oily or greasy surfaces before using the fingerprint sensor. These substances can transfer onto your fingers, affecting sensor accuracy. If your fingers are dirty or damp, pause to clean them using a dry, clean cloth.

cleaning finger to use fingerprint

7. Covering Screen if Fingerprint on Screen

Problem

Fingerprint marks or smudges on the screen might disrupt sensor functionality. This leads to inaccurate recognition when you try to unlock your device.

Solution

1. Avoid Covering the Sensor Area

Be cautious while cleaning the screen to avoid covering or smudging the area around the fingerprint sensor. Precise cleaning around this area prevents interference with sensor functionality.

2. Use Proper Holding Technique

While holding the Motorola Moto E13 device, avoid placing your fingers or palms over the fingerprint sensor. Opt for holding the Motorola Moto E13 device to minimize accidental contact with the sensor area.

hold phone properly

8. Fingerprint Sensor Not Visible

Problem

Misconfigured settings on your Pixel device can lead to situations where the fingerprint sensor is not visible. It can lead to scenarios where the Motorola Moto E13 device fails to recognize your screen unlocking attempt.

Solution: Adjust the Setting To Consistently Display the Sensor

You must adjust the display settings to ensure the fingerprint sensor is always visible. To do that, you can begin by opening the Settings app. Navigate to the “Display” tab and select “Lock Screen.” On the following window, toggle on “Always show time and info.”

put sensor to always display

9. Low Touch Sensitivity

Problem

The fingerprint sensor may have low touch sensitivity . It can lead to difficulties in accurately recognizing fingerprints, leading to Motorola Moto E13 fingerprint not working.

Solution

1. Adjust Sensitivity Settings

Accessories like a screen protector might impact the performance of your Pixel device’s touch sensitivity. When using a screen protector, your Pixel enhances touch sensitivity. To do that, navigate to the Settings app and open it. Move to the “Display” window and scroll down to the last option. Toggle on the “Screen protector mode” to increase the screen sensitivity.

turn on screen protector mode

2. Finger Re-Enrollment

Delete existing fingerprints and re-register them. This re-enrollment can sometimes improve sensitivity and help remove the issues. Here is how you can delete and re-enroll your fingerprint:

  • Step 1. In the Settings app of your Pixel, tap “Security & Privacy.” Then, press “Device Unlock” and choose “Fingerprint Unlock.” The device will now ask you to provide your device PIN or password.

navigate to security settings

  • Step 2. Tap “Fingerprint Unlock” on the following screen and delete the previously enrolled fingerprints. Then, press “Add fingerprint” and follow the on-screen prompts to complete the process.

add new fingerprint

10. Other Hardware Issues

Problem

Persistent fingerprint sensor problems might indicate underlying hardware issues . This could go beyond common troubleshooting and might require professional help.

Solution

1. Inspect for Physical Damage

Thoroughly examine your Pixel device for any physical damage. These include cracks, dents, or scratches around the fingerprint sensor area. Physical damage could affect the sensor’s functionality.

2. Safe Mode Check

Boot the Motorola Moto E13 device in safe mode to determine if third-party apps are causing conflicts. To do that, press the “Power” key with any volume key to access the power menu. Afterward, long-press the “Power Off” option until the “Reboot to Safe Mode” option appears on your device’s screen. Press “OK” to reboot into Safe Mode and test the fingerprint sensor’s functionality.

reboot google pixel to safe mode

3. Professional Assessment

If you suspect hardware issues, seek professional help from authorized service centers. A clear sign of hardware issues can be visible damage or the sensor failing to function even in safe mode.

11. Factory Reset as Last Resort

Problem

Did all other troubleshooting methods fail to resolve persistent fingerprint sensor issues? Then, a factory reset might be required to revert the Motorola Moto E13 device to its original settings.

Solution

1. Backup Data

Before initiating a factory reset, ensure that all crucial data is safeguarded. This encompasses contacts, photos, documents, and any other significant files. Use Google’s backup services or third-party apps to securely back up your data .

2. Initiating Factory Reset

Proceed with the following steps to execute a factory reset on your Pixel device:

  • Step 1. On your Pixel smartphone, navigate to Settings and access the “System” tab. Here, scroll down to the bottom and tap “Reset Options.”

head to system settings

  • Step 2. In “Reset Options,” choose “Erase All Data (Factory Reset)” to continue. Afterward, select “Erase All Data” on the next screen and follow the instructions to complete the process.

factory reset your device

In summary, this article detailed various methods to fix the Motorola Moto E13 fingerprint not working. Diverse approaches were explored, from simple steps like sensor cleaning to advanced solutions like factory resets. However, Dr.Fone stands out among these solutions as a top-tier option. It offers a secure and efficient resolution to the persistent problem of fingerprint failure on the Motorola Moto E13 .


  • Title: How to Reset a Motorola Moto E13 Phone that is Locked?
  • Author: Peter
  • Created at : 2024-08-09 15:32:09
  • Updated at : 2024-08-10 15:32:09
  • Link: https://android-unlock.techidaily.com/how-to-reset-a-motorola-moto-e13-phone-that-is-locked-by-drfone-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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How to Reset a Motorola Moto E13 Phone that is Locked?